Here’s a question for all of you who’ve been living on the Island for a while, and get your broadband from Comcast. How’s your speed?
We’ve noticed that the Internet is really slow around here from around 7 to 9 pm every night. At the risk of sounding like a total dweeb, I’m not online at dinnertime every night, but pretty consistently my fiancé and I get online around that time to finish up some work. We also often stream music from Pandora, which we do less and less because of the skips.
Comcast’s profit last quarter jumped 28%, and they get around $50 a month from us for cable. Our slow downloads and stuttering music make me wonder if they could reinvest some of that to provide a decent quality of service.
Ironically, Comcast uses high-bandwidth services like streaming music and video email to advertise their service.
Cable, of course, has the advantage of theoretically higher speeds. It’s a bigger pipe, but it’s shared with all your neighbors. And we suspected that our educated, Internet-savvy neighbors are also online around those times. We’ve called Comcast twice, and been told to reboot the router, etc. I suspect that’s not the problem. There’s not enough bandwidth on the Island.
Is it just us? How’s your speed?